Booking Terms & Conditions


Please , Read all ours terms below as they can change at any time without any prior notice. And management decision will be final in any legal issue. The terms and materials contained on this website are protected by applicable copyright and trademark law.

Bookings

For bookings and reservations please write to the respective e-mail contacts:

Ishasha Jungle Lodge: ishasha@ugandajunglelodges.com

Bugoma Jungle Lodge: bugoma@ugandajunglelodges.com

By telephone: +256 414 232754

For inquiries please contact our office in Kampala:

Uganda Jungle Lodges

P.O. Box 2874

Plot 1127, Kitintale Road,

Kampala Uganda

Tel: +256 (0) 0414 232754 – mobile +256 787220107

Email: info@ugandajunglelodges.com


Payments

Upon reservation an invoice is generated. A deposit of 30% of the invoice is required to confirm the booking. The balance is expected latest a week before arrival. Payments are made to respective bank accounts as indicated in the Invoice. For special discounts, use of all properties for same booking and group rates please refer to corporate agreement.

Note: We will charge 5% surcharge with all credit card payments.

Cancellation terms

The cancellation is free of charge until 30 days prior to the date of arrival, after this time we charge:

  1. 25% within 30days to 16 days to the date of arrival
  2. 50% within 15 days to 8 days prior to the date of arrival

In the following cases a no – refund policy applies:

  1. No-show
  2. Cancellation made within seven days to the date of arrival.

Children's Policy

Children of age three years and below stay free of charge

Children from the age of four years to twelve years pay 50% of the adult rate in a shared room.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Republic of Uganda and you irrevocably submit to the exclusive jurisdiction of the courts in Uganda.